Returns Policy
Returns Policy for Saint Miles®
Last Updated: 11/21/2023
1. Returns
At Saint Miles®, we want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, we offer a straightforward returns policy to make the process as easy as possible.
2. Eligibility
To be eligible for a return, please ensure the following:
The item must be in its original condition, unused, and in the same packaging as received.
You must initiate the return process within [number of days] days from the date of delivery.
Personalized or custom-made items may not be eligible for returns unless there was an error on our part.
3. How to Initiate a Return
To initiate a return, please follow these steps:
Contact our customer support team at hello@saintmiles.co and provide your order details.
Our team will guide you through the return process and provide you with a return authorization if applicable.
4. Return Shipping
Return shipping costs may be the responsibility of the customer unless the return is due to an error on our part or a defective item. We recommend using a trackable shipping method for your return.
5. Exchanges
If you wish to exchange an item, please contact our customer support team. We will guide you through the exchange process and assist with arranging the replacement item.
6. Contact Us
If you have any questions or need further assistance regarding our Returns Policy, please contact us at hello@saintmiles.co.